Customer service
Welcome to The Museum Shop customer service pages.
Below are answers to some common questions.
Contact us
For questions about an order you have placed, please visit our order tracking page, email us, or call toll-free our customer service representatives at 1-855-301-9612.
Our representatives are available Monday-Friday from 8 a.m. - 5 p.m. EST.
You can help us improve this site by filling out a feedback form.
- Contact us
- Forms of payment
- Gift messages and boxes
- Member discount
- Ordering options
- Promotion code
- Returns
- Sales tax
- Shipping and delivery
- Store Information
- Terms and conditions
- Track an order
- Unsubscribe from our e-mail list
- My account
For easy and quick access to your order history and communications preference, create or login to your online account.