Welcome to The Museum Shop customer service pages.

Below are answers to some common questions.

Contact us

For questions about an order you have placed, please visit our order tracking page, email us, or call toll-free our customer service representatives at 1-855-301-9612.

Our representatives are available Monday - Friday 8am - 5pm EST.

You can help us improve this site by filling out a feedback form.

For easy and quick access to your order history and communications preference, create or login to your online account.

Customer service

Sign up for email updates

ARTifacts

See tutorials, events, and behind-the-scenes looks at what inspires us on our new ARTifacts blog.

Become a Member

Proceeds help support the many fine programs of The Art Institute of Chicago.
Save 10%, become a Member now.

Connect with Us